Email Us

FAQ

  • What are the unique advantages of your company's products?

    Our company's products have unique advantages. We have top - notch technology, professional teams and advanced laboratories as support. We can customize products to meet individual needs and also provide customers with comprehensive technical support to ensure worry - free use.

  • What does your company's after-sales service include?

    We provide comprehensive after-sales services, including product repair, troubleshooting, technical consultation, and regular return visits to ensure customers use our products without worry and solve problems encountered during use on time.

  • How fast is the company's technical support response?

    Our professional team ensures quick response to customer inquiries. For general problems, solutions will be provided within 24 hours, and for urgent problems, an immediate response can be made to ensure that the customer's business is not interrupted.

  • How does the company ensure the quality of service?

    We have a complete service process and quality monitoring system. We collect customer feedback, regularly evaluate service personnel, and make continuous improvements to enhance customer satisfaction with high-quality.

  • Are all your products made using the dry-process electrode technology?

    We have two production methods, dry-process and we -process, and can provide different products according to customer requirements.

Related Energy Storage Solutions
Latest Insights about Tsingyan
Contact Us
No. 39, Gaoxin South Ninth Road, Nanshan District, Shenzhen City, Guangdong Province.
liliping@tsingyandz.com
0755-26558528
follow us